“Whether it’s selling’s traditional form or its non-sales variation, we’re all in sales now”.Don’t try to increase what they can do for you. “Anytime you’re tempted to upsell someone else, stop what you’re doing and upserve instead.It moves from making statements to asking questions”. “The most effective self-talk doesn’t merely shift emotions.“Adam Grant has discovered that the most effective salespeople are ambiverts, those who fall somewhere in the middle of the introversion-extraversion scale”.“The ability to move others to exchange what they have for what we have is crucial to our survival and our happiness”.“Like it or not, we’re all in sales now”. It’s easier to sell something to someone when you know doing so will improve their life - and maybe even the world.Ambiverts are the most effective salespeople.
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